Blizzard’s long-awaited Overwatch 2 arrived this week, but the launch didn’t exactly go to plan. Blizzard has apologized for the launch issues, saying it failed to meet the expectations of players and Blizzard itself. The studio also announced it is removing the phone registration requirement for many and provided an update on what’s being done to mitigate server issues to help players get into matches.
In a blog post, Blizzard said “millions” of people are already playing Overwatch 2, which signals a strong start for the free-to-play game. However, “the launch has not met your, or our, expectations,” it said.
“First, we want to apologize to our players. We expected the launch of Overwatch 2 to go smoothly. We hold ourselves to a higher standard and we are working hard to resolve the issues you are experiencing,” Blizzard said.