To play Overwatch 2, you need to register a mobile phone number, but prepaid phones do not work in all instances. This situation has caused frustration amongst some in the community, and Blizzard will talk to fans about the situation very soon.
A spokesperson for Blizzard told GameSpot that the company will “address this situation soon.” This could happen as soon as this afternoon, the spokesperson said.
Whether or not Overwatch 2 will actually change its policy regarding the prepaid phone situation, however, is unknown. Keep checking back with GameSpot for the latest.