EA’s new Skate game, the first in 15 years, launched this week and put up big numbers on Steam for its early-access release. The launch hasn’t gone over totally smoothly, however, as players encountered server issues and other problems. Another issue people are reporting is a “softlock” problem that prevents people from accessing certain points in the skateboarding game.
“We’ve seen a lot of reports on getting softlocked in various points–the Isle of Grom Tutorial, various Missions and/or Challenges,” the developer wrote in the game’s forums. “The Full Circle team are working to identify the cause of the issues and get a fix out as soon as possible, but we need some info.”
EA is asking people to reply to this thread if they’re softlocked–which is to say, they cannot complete a mission, challenge, or the tutorial. Players should submit information like what platform they’re on, what specific mission or challenge is affected, and their username.