For the better part of a decade, French gaming developers Laurent Lechat and Boris Marmontel had their game Planet Centauri in early access on Steam. However, the game’s 1.0 launch arrived last year with a resounding thud, and Valve is accepting the blame for not notifying the 100,000-plus players who had wishlisted it on Steam.
In a recent post on Reddit (via Polygon), Lechat shared excerpts from an email sent out by Valve that explained why Planet Centauri’s launch failed to get much traction.
“We found a bug that impacted a very small number of game releases (less than 100 since 2015) where wishlist email notifications for the launch of a game were not sent,” wrote a Valve spokesperson. “Unfortunately, your game Planet Centauri was among those included. We intend for this feature to work for every game and we’re inviting you to a Daily Deal as a way to help make up for lost visibility from your launch day.”